Inside the Building Effective Virtual and Remote Teams Handbook

Pricing and Shipping Information

The print version of our Handbook is available as a 8 1/2″ by 11″ softcover document for $39.95 U.S. or $39.95 CDN plus applicable taxes and shipping and handling charges.

Shipping and handling charges are:

o $12.00 in U.S. funds to addresses in the continental U.S.
o $10.00 in CDN funds to Canadian addresses
o $18.00 in CDN funds to international addresses

The PDF Version of the Building Effective Virtual and Remote Teams Handbook is also available. (Note: You will need Adobe’s PDF Reader to be able to read the Handbook.  It is available by clicking here).  The PDF version  of our Handbook  is priced at $29.95 U.S. or $29.95 CDN.

Note: If you purchase the PDF version of the Handbook, it will be e-mailed to you within 24 hours of our receipt of your order.

To purchase multiple copies …..

If you wish to order more than one copy of the Handbook and/or PDF or make a volume purchase, contact us for pricing.

The Building Effective Virtual and Remote Teams Handbook

The Handbook offers tools and tips to help accelerate new team formation so that you can move quickly to ensure your teams are in place to meet customer needs as well as to help existing teams assess their effectiveness and develop plans and strategies to improve.

These tools will be of use to any team, whether it is virtual, remote or everyone works in the same geographic location.  The unique value of these materials is that is does provide a comprehensive process and tools that will significantly help virtual and remote team succeed.

There are eight modules in the Handbook. The first two modules focus on presenting and discussing the unique success factors which must be addressed to make virtual and remote teams successful and the key building blocks for all teams. It includes the use of an assessment tool to evaluate your team.

The remaining modules focus on specific activities that you can implement to continuously improve on the Building Blocks of Effective Teams.  Most activities offer the alternative to complete the activity in a face-to-face meeting or virtually.

The Building Peak Performance Virtual and Remote Teams process is fluid.  It’s designed in a modular format so that you can select the pieces that meet the needs of your team based on assessment of their needs.

Utilizing these tools and processes will help you exceed your business goals by drawing on the diverse expertise of your total team.  The Building Peak Performance Virtual and Remote Teams process provides you with the means to ensure your team shares a common vision, understands expectations and roles, agrees on priorities, formulates plans and takes action – all within the context of your  business goals.

Table of Contents

Preface iii
Introduction v
1.0  Virtual and Remote Team Success Factors 1
1.1   The growing importance of virtual teams
1.2   Defining the challenges and success factors
1.3   Mastering collaboration technology
1.4   Leading virtual and remote teams

2.0  Building Effective Virtual and Remote Teams 45
2.1  Virtual Team Effectiveness Assessment
2.2  Team development planning
2.3  Facilitator’s guide to consulting with virtual teams

3.0  Orientation and Trust Building 61
3.1  Team member on-boarding and orientation
3.2  Getting to know me/Getting to know me using social media
3.3  Team member integration process
3.4  Clarifying expectations
3.5  Building trust commitments
3.6  New leader integration process

4.0  Goals: What Defines Success? 85
4.1  Defining purpose, mission and vision
4.2  Mapping the path to our vision with Force Field Analysis
4.3  Objective setting (“SMART” objectives)
4.4  Defining a team or project charter and deliverables

5.0  Roles: Who Is Accountable For What? 107
5.1  Clarifying roles and responsibilities
5.2  Role expectations, contributions and behaviors
5.3  Needs and offers

6.0  Processes: How Do We Get Work Done? 115
6.1  Defining Team Operating Agreements
6.2  Decision making and conflict resolution
6.3  Building collaboration with technology
6.4  Planning for effective team meetings
6.5  Revisiting Team Operating Agreements

7.0  Relationships and Values: Who Are We? 139
7.1  Defining our team’s shared values
7.2  Conducting a Trust Audit

8.0 External Collaborations: How Do We Partner for Success? 145
8.1  Identifying potential partners
8.2  Creating collaboration agreements
8.3  Stakeholder analysis plan
8.4  Role responsibility matrix: RACI/RASCI

Postscript: The Path Ahead For the Virtual Workforce 161

Bibliography 163

Index 167